Lucky Scoop (Only Mini Toys)

Please note that we replenish our bins every other week with a mix of familiar and fresh items. This means that the contents of each bin will vary, ensuring that no two lucky scoops are ever the same. Get ready for an exciting and unpredictable shopping experience, where surprises await you with every scoop!

Please note that we replenish our bins every other week with a mix of familiar and fresh items. This means that the contents of each bin will vary, ensuring that no two lucky scoops are ever the same. Get ready for an exciting and unpredictable shopping experience, where surprises await you with every scoop!

Refund Policy

Thank you for shopping at Dearyou Shop! We strive to provide you with high-quality products and excellent customer service. This refund policy outlines the terms and conditions for requesting refunds for your purchases from our online store.

1. Eligibility for Refunds

1.1. Refunds will only be considered for orders that have not yet been shipped. Once an order has been shipped, we cannot offer refunds due to sanitary reasons.

1.2. Digital product sales are FINAL. No refunds can be issued for digital products.

1.3. We strongly advise customers to double-check their shipping address before completing the checkout process. We will not be responsible for any refunds due to incorrect shipping addresses provided by the customer.

2. Return Process

2.1. If you wish to request a refund for an order that has not been shipped, please contact our customer support team as soon as possible. You can reach us via email at: dearyoushop.com@gmail.com

2.2. Our customer support team will assist you with the refund process and guide you through the necessary steps.

2.3. To be eligible for a refund, you may be required to provide proof of purchase, order details, and any other information deemed necessary by our customer support team.

2.4. Once your refund request is approved, we will initiate the refund process. The refund will be issued using the original payment method used during the purchase.

2.5. Please note that it may take some time for the refunded amount to be credited back to your account, depending on your payment provider’s policies.

3. Exceptions

3.1. We do not provide refunds for items that have already been shipped due to sanitary reasons.

3.2. In the unlikely event that you receive a defective or damaged item, please contact our customer support team immediately. We will evaluate the situation and provide an appropriate resolution, which may include a replacement or store credit.

4. Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and provide further clarification on any aspects of the policy.

Please note that this refund policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay informed about any updates or modifications.

You can always contact us for any refund questions at dearyoushop.com@gmail.com.